PRIVACY POLICY
OWNERSHIP OF THE WEBSITE YOU ARE VISITING
Help For All Onlus
DATA PROCESSING OWNER
Help For All Onlus – Via delle Cave, 42 – 00181 Rome
associazionehelpforall@gmail.com
The owner of the processing of personal data indicated above is domiciled for the purposes of this procedure at the registered office mentioned. The owner can be contacted by traditional mail and email at the addresses mentioned above.
LAST UPDATE DATE
August 9, 2022
INTRODUCTION AND IMPORTANT NOTES
The site you are visiting, hereinafter referred to as the “Application” is owned and managed by the aforementioned association, which guarantees compliance with the legislation on the protection of personal data. This privacy policy is intended to describe the management methods of this Application, with reference to the processing of personal data of users/visitors who consult it. This privacy statement has been prepared in fulfillment of the obligations established by the EU 2016/679 European regulation, also known as “GDPR” which collects and harmonises previous national and European rules and directives. The information is provided only for this Application and not for other websites or Applications that may be consulted by the user through specific links. Users/visitors must carefully read this privacy policy before forwarding any type of personal information and/or filling out any electronic form present on the Application itself.
We never, for any reason, sell or rent User Data to third parties. The only uses of the Data are those highlighted in this policy. Users are the sole owners of their Data and can request its modification or cancellation at any time.
COOKIES
Cookies are small text strings sent by the sites visited and stored on your computer. In most browsers, cookies are enabled. Cookies are not harmful to your device. In the cookies we generate, we do not store personally identifiable information, but we use the information collected to improve your stay on the site. For example, they are useful for identifying and resolving errors or for determining relevant related products to show to the visitor while browsing. We provide you with this information as an integral part of our initiative aimed at complying with recent legislation, and to ensure our honesty and transparency regarding your privacy when you use our website.
An important distinction concerns the subject active, i.e. the one who proceeds with the material transmission of the cookie on the user’s computer. In this sense, a distinction is made between so-called first-party and third-party cookies:
- “first-party” cookies are those transmitted directly by the manager of the website visited;
- “third-party” cookies are, on the other hand, those transmitted by third-party companies present within the site visited using specific codes, which have been included in order to integrate further functions into the site.
Cookies assist the Owner in providing the service according to the purposes described. Some of the purposes for installing Cookies may also require the User’s consent.
Technical and aggregate statistics cookies
- Activities strictly necessary for its functioning
This Application uses Cookies to save the User’s session and to carry out other activities strictly necessary for its functioning, for example in relation to the distribution of traffic . - Preference saving, optimization and statistics activity
This Application uses Cookies to save browsing preferences and optimize the User’s browsing experience. These cookies include, for example, those used to set the language and currency or for the management of statistics by the site owner.
Other types of Cookies or third-party tools that may use them
Some of the services listed below collect statistics in aggregate form and may not require the User’s consent or may be managed directly by the Owner – depending on what is described – without the help of third parties. If among the tools indicated below there were services managed by third parties, these could – in addition to what is specified and also without the knowledge of the Owner – perform User tracking activities. For detailed information in this regard, it is advisable to consult the privacy policies of the services listed.
How can I control the installation of Cookies?
In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within his browser and prevent – for example – that third parties can install them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved. It is important to note that by disabling all cookies, the functioning of this site could be compromised. The User can find information on how to manage Cookies in his browser at the following addresses: Google Chrome , Mozilla Firefox, Apple Safari e Microsoft Windows Explorer.
In the case of services provided by third parties, the User can also exercise his right to oppose tracking by inquiring through the privacy policy of the third party, via the opt-out link if explicitly provided or by contacting the third party directly.< br />Notwithstanding the foregoing, the Owner informs that the User can make use of Your Online Choices. Through this service it is possible to manage the tracking preferences of most of the advertising tools. The Owner therefore advises Users to use this resource in addition to the information provided in this document.
Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Application cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, consult the privacy policy of any third-party services listed in this document.
Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the The User is invited to contact the Owner if he wishes to receive any further information on the use of the Cookies themselves and on any use of the same – for example by third parties – made through this site.
RIGHTS OF THE INTERESTED
The subjects to whom the personal data refer will be able to exercise, at any time, the rights of the law in force, including having confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification, as well as the purposes and methods of data processing. You also have the right to request cancellation, transformation into anonymous form or blocking of data processed unlawfully, as well as to oppose in any case, for legitimate reasons, their processing. Requests must be forwarded to the data controller at the addresses indicated above.
TYPE OF DATA COLLECTED
This Application collects various personal data directly or through third-party services. For example, but not limited to: email, cookies, usage data, password, name, surname. Full details of the data collected are listed in this privacy policy or through informative texts displayed before the data is collected. Personal data may be freely provided by the User or, in the case of usage data, collected automatically during the use of this Application. All data requested by this Application are mandatory and, in the absence of their provision, it may be impossible for this Application to provide the service. In cases where this Application indicates some data as optional, users are free to refrain from communicating such data, without this having any consequence on the availability of the service or on its operation. Users who have doubts about which data are mandatory are encouraged to contact the owner. Any use of cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, has the purpose of providing the service requested by the user, in addition to further purposes described in this document. The user assumes responsibility for the personal data of third parties published or shared through this Application and guarantees that he has the right to communicate or disseminate them, freeing the owner from any liability towards third parties.
NAVIGATION DATA
The computer systems and software procedures used to operate this site acquire, during normal operation, some personal data which are then implicitly transmitted in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
METHODS OF TREATMENT
The owner processes the personal data of users by adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of personal data. The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the owner, in some cases, categories of persons in charge involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as “Data Processors” by the “Owner”. The updated list of data processors can always be requested from the “Data Controller”.
LEGAL BASIS OF THE TREATMENT
The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:
- the User has given consent for one or more specific purposes;
- the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- the processing is necessary for the execution of a task of public interest or for the exercise of public powers vested in the Data Controller;
- the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
LOCATION
The data are processed at the owner’s operating offices and in any other place where the parties involved in the processing are located. For further information, contact the owner.
Retention period
The data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
- Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the User’s consent, the Owner may keep the Personal Data for longer until said consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
DATA PROVIDED VOLUNTARILY BY USERS/VISITORS
If users/visitors, connecting to this site, send their personal data for registration purposes, to access certain types of services, or to make requests by e-mail, this involves the acquisition by the above company mentioned of the sender’s address and/or any other personal data that will be used exclusively to respond to the request, or for the provision of the service. The personal data provided by users/visitors will be communicated to third parties only if the communication is necessary to comply with the requests of the users/visitors themselves.
PURPOSE OF THE “PROCESSING OF DATA” COLLECTED
User data is collected to allow the owner to provide its services, as well as for the following purposes if present in the Application:
- Contact the user
- Content commenting
- Interaction with external social networks and platforms
- Registration and authentication
- Access to accounts on third party services
- Payment management
- Infrastructure monitoring
- Interaction with live chat platforms
- Remarketing and behavioral targeting
- Managing addresses and sending email messages
- Statistics
- Viewing content from external platforms
- Commercial affiliation
- Interaction with support and feedback platforms
- User database management
- Manage support and contact requests
- Hosting and backend infrastructure.
DETAILS ON THE PROCESSING OF PERSONAL DATA
Personal data is collected for the following purposes and using the following services:
Infrastructure monitoring
This type of service allows this Application to monitor the use and behavior of its components, to allow the improvement of performance and functionality, the maintenance or troubleshooting. The personal data processed depends on the characteristics and implementation methods of these services, which by their nature filter the activity of this Application.
Hosting and backend infrastructure
This type of service has the function of hosting data and files that allow this Application to function, allow its distribution and provide a ready infrastructure for use to provide specific features of this Application. Some of these services work through servers that are geographically located in different places, making it difficult to determine the exact place where personal data is stored.
Contacting the User
- Mailing List or Newsletter (This Application)
By registering for the mailing list or newsletter, the user’s email address is automatically inserted in a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be sent. The User’s email address could also be added to this list as a result of registering with this Application or after making a purchase.
Personal data collected: email, name, surname and in specific cases the data requested in the form registration itself. - MailChimp (The Rocket Science Group)
MailChimp is an address management and email message sending service. The personal data collected are: email, name, surname, other data provided by the customer.
Place of processing: United States of America – privacy policy - Contact form (This Application)
The User, by filling in the contact form with his own Data, consents to their use to respond to requests of information, estimates, or any other nature indicated by the header of the form.
Personal Data collected: ZIP code, surname, date of birth, email, address, country, name, fax number, telephone number, VAT number, profession, province, company name, gender, status and various types of Data requested in the specific form. - Telephone contact (This Application)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Application , as well as to satisfy support requests.
Personal Data collected: telephone number.
Commento dei contenuti
I servizi di commento consentono agli Utenti di formulare e rendere pubblici propri commenti riguardanti il contenuto di questa Applicazione. Gli Utenti, a seconda delle impostazioni decise dal Titolare, possono lasciare il commento anche in forma anonima. Nel caso tra i Dati Personali rilasciati dall’Utente ci sia l’email, questa potrebbe essere utilizzata per inviare notifiche di commenti riguardanti lo stesso contenuto. Gli Utenti sono responsabili del contenuto dei propri commenti. Nel caso in cui sia installato un servizio di commenti fornito da soggetti terzi, è possibile che, anche nel caso in cui gli Utenti non utilizzino il servizio di commento, lo stesso raccolga dati di traffico relativi alle pagine in cui il servizio di commento è installato.
- Sistema di commento gestito in modo diretto (Questa Applicazione)
Questa Applicazione dispone di un proprio sistema di commento dei contenuti.
Dati Personali raccolti: Cookie, email e nome. - Facebook Comments (Facebook, Inc.)
Facebook Comments è un servizio gestito da Facebook, Inc. che consente all’Utente di lasciare propri commenti e condividerli all’interno della piattaforma Facebook.
Dati Personali raccolti: Cookie e Dati di utilizzo.
Luogo del trattamento: USA – Privacy Policy.
Accesso agli account su servizi terzi
Questo tipo di servizi permettono a questa Applicazione di prelevare dati dai tuoi account su servizi terzi ed eseguire azioni con essi. Questi servizi non sono attivati automaticamente, ma richiedono l’espressa autorizzazione dell’Utente.
Content commenting
The commenting services allow Users to formulate and publish their own comments regarding the content of this Application. Depending on the settings decided by the Owner, Users can also leave comments anonymously. If there is an email among the Personal Data released by the User, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments. In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, the same collects traffic data relating to the pages in which the comment service is installed .
- Comment system managed directly (This Application)
This Application has its own content comment system.
Personal Data collected: Cookie, email and name. - Facebook Comments (Facebook, Inc.)
Facebook Comments is a service managed by Facebook, Inc. which allows Users to leave their comments and share them within the Facebook platform.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy.
Access to accounts on third party services
This type of service allows this Application to collect data from your accounts on third party services and perform actions with them. These services are not activated automatically, but require the express authorization of the User.
- Access to Twitter account (Twitter, Inc.)
This service allows this Application to connect with the User’s account on the social network Twitter, provided by Twitter, Inc.. The personal data collected are those specified in the privacy policy of the service.
Place of processing: USA – privacy policy - Access to Facebook account (This Application)
This service allows this Application to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.
Required permissions: Email, Page Management and Insights.
Place of processing: USA – privacy policy
Tag Management
This type of service is functional for the centralized management of the tags or scripts used on this Application. The use of these services involves the flow of User Data through them and, where appropriate, their retention.
- Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected : Cookies and usage data.
Place of processing: United States – Privacy Policy. Participant of the Privacy Shield.
- Access to Twitter account (Twitter, Inc.)
This service allows this Application to connect with the User’s account on the social network Twitter, provided by Twitter, Inc.. The personal data collected are those specified in the privacy policy of the service.
Place of processing: USA – privacy policy - Access to Facebook account (This Application)
This service allows this Application to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.
Required permissions: Email, Page Management and Insights.
Place of processing: USA – privacy policy
Tag Management
This type of service is functional for the centralized management of the tags or scripts used on this Application. The use of these services involves the flow of User Data through them and, where appropriate, their retention.
- Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected : Cookies and usage data.
Place of processing: United States – Privacy Policy. Participant of the Privacy Shield.
User database management
This type of service allows the owner to build user profiles starting from an email address, name or any other information that the User provides to this Application , as well as to track the User’s activities through statistical functions. This personal data could also be crossed with publicly available information about the User (such as profiles on social networks) and used to build private profiles that the owner can view and use to improve this Application. Some of these services may also allow the scheduled sending of messages to the User, such as emails based on specific actions performed on this Application.
Payment management
The payment management services allow this Application to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the operator of the requested payment service without being processed in any way by this Application. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications.
- PayPal (PayPal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments. The personal data collected is specified in the privacy policy of the service.
privacy policy
YOUR RIGHTS
Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
- revoke consent at any time. The User can revoke the previously expressed consent to the processing of their Personal Data.
- object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
- access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
- obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Owner will not process the Data for any other purpose other than the their preservation.
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
- receive their Data or have them transferred to another holder. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
- propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
DETAILS ON THE RIGHT TO OBJECT
When Personal Data is processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons connected with their particular situation .
Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise your rights, Users can send a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible.
FURTHER INFORMATION ABOUT THE TREATMENT
Defense in court
The User’s Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or connected Services by the User.
The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Application could provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, i.e. files that record interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requests at any time to the Data Controller using the contact details.
Response to “Do Not Track” requests
This Application does not support “Do Not Track” requests. To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Owner. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the beginning of this document.
If the changes concern treatments whose legal basis is consent, the Owner will collect the User’s consent again, if necessary.
DEFINITIONS AND LEGAL REFERENCES
Personal Data (or Data)
Personal data is any information which, directly or indirectly, also in connection with any other information, including a personal identification number, identifies or identifiable to a natural person.
Usage Data
Is the information collected automatically through this Application (also from third-party applications integrated into this Application), including: IP addresses or the domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor tower, the various temporal connotations of the visit (for example the time s pent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and computer environment of the User.
User< /strong>
The individual who uses this Application who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refer .
Data Processor (or Responsible)
The natural person, legal entity, public administration and any other body that processes personal data on behalf of the Data Controller, according to what is set out in this privacy policy.
Data Controller (or Data Controller)
The natural or legal person, the public authority, service or other body which, individually or together with others , determines the purposes and means of processing personal data and the tools adopted, including t he security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
This Application
The hardware or software tool through which the Personal Data of the Users.
Service
The Service provided by this Application as defined in the relative terms (if available) and on this site/application.
European Union ( or EU) strong>
Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.
< strong>Cookies
A small portion of data stored within the User’s device.
Legal references
This privacy statement has been prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement applies exclusively to this Application.